HelpDocs

Supported version: Cloud

API Rate Limit: No Limit

Supported Authentication:

  • Token based authentication

To configure HelpDocs to use token based authentication, follow the steps below:-

Creating a New Key

  1. Log in to your HelpDocs dashboard
  2. Go to Settings > API
  3. Click Create a New API Key
  4. We’ll create an API key for you and slide out the sidebar
  5. Enter a name for your key. This is just so you can identify the key later.
  6. Choose permissions for your key by ticking the appropriate checkboxes
  7. Hit Save

IMPORTANT: Please make sure your HelpDocs instance must be accessible from the Gathr Analytics Machine.

The new key will be ready to use right away.

  1. On Gathr Analytics , enter HelpDocs URL as Refer

  2. Select Authentication Type as Token

  3. Select “Create New Account” and add user friendly name for account “HelpDocs Account”

  4. Add below details:

    • Key : key
    • Value :
  5. Click on “Save”

Top