Jira Service Desk

Supported version: Server 2.0 till 5.5.0

API Rate Limit: No limit

Supported Authentication:

• Basic authentication

To configure Jira Service Desk to use basic authentication, follow the steps below:-

1. Enter your Jira Service Desk URL for example Refer
2. Select “Create New Account” and add user friendly name for account “Jira Service Desk Account”
3. Enter your username and password
4. Click on “Save”

IMPORTANT: Please make sure your Jira Service Desk instance must be accessible from the Gathr Analytics Machine.