SugarCRM Connection

See the Connector Marketplace topic. Please request your administrator to start a trial or subscribe to the Premium SugarCRM connector.

This topic describes how to authenticate to SugarCRM and configure any necessary connection properties in the SugarCRM connection connector.

Connection Configuration #

Each connection property available in the SugarCRM connector is explained below.

Connection Name #

The name of the connection to be created should be provided. This is the name that will display on the list of available connections.

API Version #

The version of the SugarCRM used.

URL #

The URL of the SugarCRM account in the form ‘http://{sugar crm instance}.com’.

Username #

The SugarCRM user account used to authenticate against the SugarCRM server.

Password #

The password used to authenticate the user.

Client ID #

The client Id assigned when you register your application with an OAuth authorization server.

Client Secret #

The client secret assigned when you register your application with an OAuth authorization server.

Refresh Token #

The OAuth refresh token for the corresponding OAuth access token.

Add Configuration: Additional properties can be added using this option as key-value pairs.

After entering all the details, click on the TEST button.

If the connection service identification and authentication details are provided correctly, a success message stating “connection available” is generated.

Click on the CREATE button to save the changes.

If the details are incorrect or the server is down, you will get a message “Connection unavailable”.